Patient Experiences

“Having the test done at the pharmacy has been great. Having it done at the hospital meant I could wait five days to get the results from my doctor. The pharmacy option has given me peace of mind, and the quick, easy and more regular testing has been great.”

"The medical practice I attend is most efficient and helpful but at times it is extremely busy – test results can take time or get missed. My experience with the pharmacy has been and is brilliant for my needs."

"It is nice to be able to talk and ask questions of the people involved with your treatment. Someone who understands what you are saying."

"The pharmacy service has put my mind at rest re warfarin as I was quite scared of it initially and fought taking it for approx four years."

"I am very happy with service as there are no long queues waiting for blood to be taken and the pharmacists are very competent."

"This has been a godsend for me, a finger prick works each and every time, whereas at the lab they would have to have two or three attempts and leave me bruised and sore."

"Getting a printout showing dosage and INR record is good for my understanding of my progress."

"I have come to understand my healthcare a lot better now after talking to the pharmacist and I am more at ease with my health problems."

"The pharmacy and my doctor work together so I feel very happy that my treatment is well managed."

"The pharmacist and I will discuss the computer dosage and quite often will adjust that because of my history. As the GP receives the results, he will occasionally overrule that, so I feel I am well cared for and monitored."

"I feel more comfortable knowing I can discuss my warfarin along with my medications and side-effects etc. with my pharmacist – anything contentious would also be discussed with my GP and I know my pharmacist would insist on it."